Workforce Signals

Normalized fields

open

Function: digital_it
Business unit: Not classified
Location: US-PA-Philadelphia
Work model: On-site
Seniority: Not classified
Clearance: Not provided
Employment type: Part time
Compensation: {"text":"$19.72","period":null,"maximum":null,"minimum":null,"currency":null}
First seen: 2026-10-01T14:03:20.141Z
Last seen: 2026-10-12T12:02:59.393Z
Requisition: R0171645

Latest version

As an On-Call Customer Service (Biometric Enrollment) Specialist, you’ll play an important role in welcoming and assisting individuals pursuing legal immigration to the United States. Working at the USCIS Application Support Center office, you’ll greet applicants with patience and care and guide them through their biometrics appointment – a process that includes identity verification and biometric capture. Amentum provides all required job training for qualified candidates. Join a team of professionals that takes pride in treating every visitor with respect and compassion while carrying out meaningful work for the community! Compensation: $19.72 (SCA position) *This is an hourly, overtime-eligible position that falls under the Service Contract Act (SCA). In accordance with the Health and Welfare provisions of the SCA, and in addition to your base hourly rate, you may be eligible to receive an additional health and welfare payment for each hour you work to ensure compliance with the minimums set forth by the act. The amount you are entitled to receive will vary depending upon the fringe benefits you select now and in the future. *H&W monies are used to pay for the employer costs of benefits. Any remaining monies after all applicable deductions will be cashed out on a 1 pay period lag. Benefits: On-call employees are eligible for retirement savings plan (401k) and the Employee Assistance Program (EAP). This is not a regular Full-Time or regular Part-Time position; it is a Casual, On-Call position. On-Call employees are expected to be available all five days, Monday through Friday from the hours of 7:45am to 4:15pm for substitute coverage as needed at the site. All efforts are made to notify On-Call personnel in advance of the site on call needs; however, occasionally employees are notified the night before or day of. Interested candidates must meet this availability. In this position, hours are not guaranteed, and employees are on a “as needed” basis, so a steady income stream cannot be guaranteed. The On-Call position is a perfect fit for candidates with flexibility, seeking supplemental income, and for those who still want to be active in a work environment without a committed schedule. Responsibilities: Complete biometrics registration for applicants seeking legal immigration to the United States. Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs. Provide front-line customer service as representatives of Amentum and on behalf of the United States Government. Highlight of Responsibilities: It is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must be able to work with the public, display a cheerful and inviting demeanor, smile, manage the applicants with sensitivity, courtesy and ensure the applicant is treated with respect as a customer of the USCIS ASC. Further, personnel must safeguard all areas where Personal Identifiable Information (PII) is vulnerable such as applicant’s paperwork and identifications, electronic biometric data and reports. Perform quality biometrics processing to include capturing electronic fingerprints, photographs, and signatures within established program-wide processing times. Screen applicants entering the facility to ensure they have a valid appointment notice and identification allowing their entry into the ASC. Utilize crowd control barriers (stanchions or rails) to ensure a safe and organized entry into the facility. Visually inspect applicants and their belongings prior to allowing entry into the facility. During national pandemics or other health crisis, applicants may be asked questions about their status of illness and may be declined entry to the ASC per customer requirements. Conducting periodic facility checks (both interior and exterior) reporting any concerns to the Site Supervisor to manage. Assist the Site Supervisor and/or government Immigration Service Officer in calling local law enforcement or first responders when necessary. Manage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. Minimum Requirements: Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location. A High School Diploma or GED. Must be able to speak and write in English. Ability to stand upright on one’s feet for scheduled shift duration, excluding meals and breaks. Ability to hold and grasp applicant’s hands to obtain quality fingerprints. Ability to work in a high paced environment with the public. Ability to type and use basic computer skills. Successful completion of the biometrics training, which Amentum will provide, and becoming certified within sixty (60) days. Preferred Qualifications: Ability to speak a foreign language. Compensation Details: $19.72 The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws. Benefits Overview: Our health and welfare benefits are designed to support you and your priorities. Offerings include: Health, dental, and vision insurance Paid time off and holidays Retirement benefits (including 401(k) matching) Educational reimbursement Parental leave Employee stock purchase plan Tax-saving options Disability and life insurance Pet insurance Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits. Original Posting: 10/08/2026 - Until Filled Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters .

Content hash: f83dd5315425e7911e7f9472c213c3a453bc04d45c028287b01ba96b403715d9

Derived classifications

{
  "programs": [],
  "geography": [
    {
      "value": "US-PA-Philadelphia",
      "evidence": [
        "US-PA-Philadelphia"
      ],
      "confidence": "high"
    }
  ],
  "facilities": [],
  "remote_status": {
    "value": "On-site",
    "evidence": [
      "On-site"
    ],
    "confidence": "high"
  },
  "entities_programs": [],
  "business_categories": [
    {
      "value": "digital_it",
      "evidence": [
        "II) is vulnerable such as applicant’s paperwork and identifications, electronic biometric data and reports. Perform quality biometrics processing to include capturing electronic finger",
        "Assistance Program (EAP). This is not a regular Full-Time or regular Part-Time position; it is a Casual, On-Call position. On-Call employees are expected to be available all five da"
      ],
      "confidence": "high"
    },
    {
      "value": "corporate",
      "evidence": [
        "Specialist, you’ll play an important role in welcoming and assisting individuals pursuing legal immigration to the United States. Working at the USCIS Application Support Center office,"
      ],
      "confidence": "high"
    }
  ]
}

Version history

2 retained

Version 22026-10-09T11:02:32.966Z{"title":{"after":{"title":"On-Call Customer Service (Biometric Enrollment) Specialist"},"before":{"title":"Customer Service (Biometric Enrollment) Specialist - On Call"}},"description":{"after":{"description_text":"As an\nOn-Call Customer Service (Biometric Enrollment) Specialist,\nyou’ll play an important role in welcoming and assisting individuals pursuing legal immigration to the United States. Working at the USCIS Application Support Center office, you’ll greet applicants with patience and care and guide them through their biometrics appointment – a process that includes identity verification and biometric capture. Amentum provides all required job training for qualified candidates. Join a team of professionals that takes pride in treating every visitor with respect and compassion while carrying out meaningful work for the community!\nCompensation:\n$19.72 (SCA position)\n*This is an hourly, overtime-eligible position that falls under the Service Contract Act (SCA). In accordance with the Health and Welfare provisions of the SCA, and in addition to your base hourly rate, you may be eligible to receive an additional health and welfare payment for each hour you work to ensure compliance with the minimums set forth by the act. The amount you are entitled to receive will vary depending upon the fringe benefits you select now and in the future.\n*H&W monies are used to pay for the employer costs of benefits. Any remaining monies after all applicable deductions will be cashed out on a 1 pay period lag.\nBenefits:\nOn-call employees are eligible for retirement savings plan (401k) and the Employee Assistance Program (EAP).\nThis is not a regular Full-Time or regular Part-Time position; it is a Casual, On-Call position.\nOn-Call employees are expected to be available all five days, Monday through Friday from the hours of 7:45am to 4:15pm for substitute coverage as needed at the site.\nAll efforts are made to notify On-Call personnel in advance of the site on call needs; however, occasionally employees are notified the night before or day of. Interested candidates must meet this availability. In this position, hours are not guaranteed, and employees are on a “as needed” basis, so a steady income stream cannot be guaranteed.\nThe On-Call position is a perfect fit for candidates with flexibility, seeking supplemental income, and for those who still want to be active in a work environment without a committed schedule.\nResponsibilities:\nComplete biometrics registration for applicants seeking legal immigration to the United States.\nEnsure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.\nProvide front-line customer service as representatives of Amentum and on behalf of the United States Government.\nHighlight of Responsibilities:\nIt is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must be able to work with the public, display a cheerful and inviting demeanor, smile, manage the applicants with sensitivity, courtesy and ensure the applicant is treated with respect as a customer of the USCIS ASC. Further, personnel must safeguard all areas where Personal Identifiable Information (PII) is vulnerable such as applicant’s paperwork and identifications, electronic biometric data and reports.\nPerform quality biometrics processing to include capturing electronic fingerprints, photographs, and signatures within established program-wide processing times.\nScreen applicants entering the facility to ensure they have a valid appointment notice and identification allowing their entry into the ASC.\nUtilize crowd control barriers (stanchions or rails) to ensure a safe and organized entry into the facility.\nVisually inspect applicants and their belongings prior to allowing entry into the facility. During national pandemics or other health crisis, applicants may be asked questions about their status of illness and may be declined entry to the ASC per customer requirements.\nConducting periodic facility checks (both interior and exterior) reporting any concerns to the Site Supervisor to manage.\nAssist the Site Supervisor and/or government Immigration Service Officer in calling local law enforcement or first responders when necessary.\nManage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed.\nMinimum Requirements:\nMust be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location.\nA High School Diploma or GED.\nMust be able to speak and write in English.\nAbility to stand upright on one’s feet for scheduled shift duration, excluding meals and breaks.\nAbility to hold and grasp applicant’s hands to obtain quality fingerprints.\nAbility to work in a high paced environment with the public.\nAbility to type and use basic computer skills.\nSuccessful completion of the biometrics training, which Amentum will provide, and becoming certified within sixty (60) days.\nPreferred Qualifications:\nAbility to speak a foreign language.\nCompensation Details:\n$19.72\nThe compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.\nBenefits Overview:\nOur health and welfare benefits are designed to support you and your priorities. Offerings include:\nHealth, dental, and vision insurance\nPaid time off and holidays\nRetirement benefits (including 401(k) matching)\nEducational reimbursement\nParental leave\nEmployee stock purchase plan\nTax-saving options\nDisability and life insurance\nPet insurance\nNote: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.\nOriginal Posting:\n10/08/2026 - Until Filled\nAmentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.\nAmentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at\nLabor Laws Posters\n."},"before":{"description_text":"As a Customer Service (Biometric Enrollment) Specialist you’ll play an important role in welcoming and assisting individuals pursuing legal immigration to the United States. Working at the USCIS Application Support Center office, you’ll greet applicants with patience and care and guide them through their biometrics appointment – a process that includes identity verification and biometric capture. Amentum provides all required job training for qualified candidates. Join a team of professionals that takes pride in treating every visitor with respect and compassion while carrying out meaningful work for the community!\nCompensation: $19.72 (SCA position)\n*This is an hourly, overtime-eligible position that falls under the Service Contract Act (SCA). In accordance with the Health and Welfare provisions of the SCA, and in addition to your base hourly rate, you may be eligible to receive an additional health and welfare payment for each hour you work to ensure compliance with the minimums set forth by the act. The amount you are entitled to receive will vary depending upon the fringe benefits you select now and in the future.\nBenefits: On call employees are eligible for retirement savings plan (401k) and the Employee Assistance Program (EAP).\nThis is not a regular Full Time or regular Part Time position; it is a Casual On-Call position. On Call (causal) employees are expected to be available all five days, Monday through Friday from the hours of 7:45am to 4:15pm for substitute coverage as needed at the site. All efforts are made to notify On-Call personnel in advance of the site on call needs, however, occasionally employees are notified the night before or day of. Interested candidates must meet this availability. In this position, hours are not guaranteed, and employees are on a “as needed” basis so a steady income stream cannot be guaranteed. The On-Call position is a perfect fit for candidates with flexibility, seeking supplemental income and for those who still want to be active in a work environment without a committed schedule.\nPrimary Responsibilities are:\nComplete biometrics registration for applicants seeking legal immigration to the United States.\nEnsure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.\nProvide front-line customer service as representatives of Amentum and on behalf of the United States Government.\nHighlights of Responsibilities:\nIt is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must be able to work with the public, display a cheerful and inviting demeanor, smile, manage the applicants with sensitivity, courtesy and ensure the applicant is treated with respect as a customer of the USCIS ASC. Further, personnel must safeguard all areas where Personal Identifiable Information (PII) is vulnerable such as applicant’s paperwork and identifications, electronic biometric data and reports.\nPerform quality biometrics processing to include capturing electronic fingerprints, photographs, and signatures within established program-wide processing times.\nScreen applicants entering the facility to ensure they have a valid appointment notice and identification allowing their entry into the ASC.\nUtilize crowd control barriers (stanchions or rails) to ensure a safe and organized entry into the facility.\nVisually inspect applicants and their belongings prior to allowing entry into the facility. During national pandemics or other health crisis, applicants may be asked questions about their status of illness and may be declined entry to the ASC per customer requirements.\nConducting periodic facility checks (both interior and exterior) reporting any concerns to the Site Supervisor to manage.\nAssist the Site Supervisor and/or government Immigration Service Officer in calling local law enforcement or first responders when necessary.\nManage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed.\nRequired Qualifications:\nMust be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location.\nA High School Diploma or equivalent.\nMust be able to speak and write in English.\nAbility to stand upright on one’s feet for scheduled shift duration, excluding meals and breaks.\nAbility to hold and grasp applicant’s hands to obtain quality fingerprints.\nAbility to work in a high paced environment with the public.\nAbility to type and use basic computer skills.\nSuccessful completion of the biometrics training and become certified within sixty days.\nDesired Skills:\nAbility to speak a foreign language.\n*H&W monies are used to pay for the employer costs of benefits. Any remaining monies after all applicable deductions will be cashed out on a 1 pay period lag*\nCompensation Details:\n$19.72\nThe compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.\nBenefits Overview:\nOur health and welfare benefits are designed to support you and your priorities. Offerings include:\nHealth, dental, and vision insurance\nPaid time off and holidays\nRetirement benefits (including 401(k) matching)\nEducational reimbursement\nParental leave\nEmployee stock purchase plan\nTax-saving options\nDisability and life insurance\nPet insurance\nNote: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.\nOriginal Posting:\n10/01/2026 - Until Filled\nAmentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.\nAmentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at\nLabor Laws Posters\n."}},"source_dates":{"after":{"posting_date":"2026-10-08","valid_through":null},"before":{"posting_date":"2026-10-01","valid_through":null}},"qualifications":{"after":{"required_qualifications":["Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location.","A High School Diploma or GED.","Must be able to speak and write in English.","Ability to stand upright on one’s feet for scheduled shift duration, excluding meals and breaks.","Ability to hold and grasp applicant’s hands to obtain quality fingerprints.","Ability to work in a high paced environment with the public.","Ability to type and use basic computer skills.","Successful completion of the biometrics training, which Amentum will provide, and becoming certified within sixty (60) days."],"preferred_qualifications":["Ability to speak a foreign language."]},"before":{"required_qualifications":["Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location.","A High School Diploma or equivalent.","Must be able to speak and write in English.","Ability to stand upright on one’s feet for scheduled shift duration, excluding meals and breaks.","Ability to hold and grasp applicant’s hands to obtain quality fingerprints.","Ability to work in a high paced environment with the public.","Ability to type and use basic computer skills.","Successful completion of the biometrics training and become certified within sixty days.","Ability to speak a foreign language."],"preferred_qualifications":[]}}}

{
  "added": [
    "As an On-Call Customer Service (Biometric Enrollment) Specialist, you’ll play an important role in welcoming and assisting individuals pursuing legal immigration to the United States.",
    "*H&W monies are used to pay for the employer costs of benefits.",
    "Any remaining monies after all applicable deductions will be cashed out on a 1 pay period lag.",
    "Benefits: On-call employees are eligible for retirement savings plan (401k) and the Employee Assistance Program (EAP).",
    "This is not a regular Full-Time or regular Part-Time position; it is a Casual, On-Call position.",
    "On-Call employees are expected to be available all five days, Monday through Friday from the hours of 7:45am to 4:15pm for substitute coverage as needed at the site.",
    "All efforts are made to notify On-Call personnel in advance of the site on call needs; however, occasionally employees are notified the night before or day of.",
    "In this position, hours are not guaranteed, and employees are on a “as needed” basis, so a steady income stream cannot be guaranteed.",
    "The On-Call position is a perfect fit for candidates with flexibility, seeking supplemental income, and for those who still want to be active in a work environment without a committed schedule.",
    "Responsibilities: Complete biometrics registration for applicants seeking legal immigration to the United States.",
    "Highlight of Responsibilities: It is expected that providing applicants with the highest level of customer service is primary in all responsibilities.",
    "Minimum Requirements: Must be able to obtain and maintain facility credentials/authorization.",
    "A High School Diploma or GED.",
    "Successful completion of the biometrics training, which Amentum will provide, and becoming certified within sixty (60) days.",
    "Preferred Qualifications: Ability to speak a foreign language.",
    "Compensation Details: $19.72 The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued.",
    "Original Posting: 10/08/2026 - Until Filled Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting."
  ],
  "removed": [
    "As a Customer Service (Biometric Enrollment) Specialist you’ll play an important role in welcoming and assisting individuals pursuing legal immigration to the United States.",
    "Benefits: On call employees are eligible for retirement savings plan (401k) and the Employee Assistance Program (EAP).",
    "This is not a regular Full Time or regular Part Time position; it is a Casual On-Call position.",
    "On Call (causal) employees are expected to be available all five days, Monday through Friday from the hours of 7:45am to 4:15pm for substitute coverage as needed at the site.",
    "All efforts are made to notify On-Call personnel in advance of the site on call needs, however, occasionally employees are notified the night before or day of.",
    "In this position, hours are not guaranteed, and employees are on a “as needed” basis so a steady income stream cannot be guaranteed.",
    "The On-Call position is a perfect fit for candidates with flexibility, seeking supplemental income and for those who still want to be active in a work environment without a committed schedule.",
    "Primary Responsibilities are: Complete biometrics registration for applicants seeking legal immigration to the United States.",
    "Highlights of Responsibilities: It is expected that providing applicants with the highest level of customer service is primary in all responsibilities.",
    "Required Qualifications: Must be able to obtain and maintain facility credentials/authorization.",
    "A High School Diploma or equivalent.",
    "Successful completion of the biometrics training and become certified within sixty days.",
    "Desired Skills: Ability to speak a foreign language.",
    "*H&W monies are used to pay for the employer costs of benefits.",
    "Any remaining monies after all applicable deductions will be cashed out on a 1 pay period lag* Compensation Details: $19.72 The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued.",
    "Original Posting: 10/01/2026 - Until Filled Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting."
  ]
}

Version 12026-10-01T14:03:20.141ZInitial version